by Gail Kasper, Author, Television Host, Certified Fitness Trainer, and Motivational Speaker
Progressive organizations such as Edward Jones, Google, Cisco, Goldman Sachs and Zappos are leading organizations across the country with their people management techniques. Many wonder how they do it while others try to imitate the best. Leadership training programs are involving a younger and younger team of leaders, and when the principles are practiced effectively, will improve employee performance and demonstrate great financial return.
So one must ask, What do the 'best' Leadership Programs have in common?
1. Customization. Top organizations have a clearly detailed corporate culture, and on-going employee and management training. The more highly customized a training program, the more the employees will connect to the material and immediately put it to use. Customization takes many forms, from the instructor's ability to keenly memorize and learn the organization's values, mission, and vision, to inside information on customer programs and initiatives. Senior management often contributes to these programs extensively through interviews and surveys.
2. Defined Brand. A Brand says "who you are." It defines how your business is run, how your customers are handled and what people can expect from you. A brand is also reflective in how you treat your people, your most important resource. All successful organizations maintain Brand consistency, and employee buy-in in relation to the brand. There are no two ways about it. The Brand is the Brand and the people define how the creation of that Brand continues to manifest itself.
3. Flexibility in Training. A good leadership team will offer various levels of training, as some individuals are new to management and need more overall skill development, while others have developed a strong and more defined leadership and management style, and need more specific training.
Also, keenly important in the development of a leadership team is to recognize the specific necessary skill development of each individual. Proper performance reviews as well as immediate recognition or disciplinary action is key. Be specific with respect to each individual on your team. Whether they need to improve supervisory skills, develop high performance work teams, manage diversity, improve time management for increased productivity, improve the effectiveness of poor or difficult employees/performers tactfully, or manage inefficiencies plus many other skill sets.
A Strong Investment: Organizations with strong leadership recognize that training and development come at a cost, and though it may be expensive, the benefits for the company far outweigh the costs. It is absolutely essential for the future development of strong leaders and employees of any business organization. As times change, so do the needs of the people, and high-level training offers this flexibility.
Training Over Time: Effective leadership programs vary from one-day seminars, to two-day workshops or training over time. Programs which are conducted over time offer the greatest return with long-term skill change.
Both On- and Off-Site Retreat Opportunities: Periodically taking your team off site to train, otherwise known as a retreat can offer the breakthrough that upper management wishes to impart upon their people.
Ultimately, the most successful businesses have proven to thrive with the development of its people. Stronger communication and interpersonal skills will build team cohesiveness and increase productivity.
About Gail Kasper: Mid-1998, Gail Kasper started her business from a small one-bedroom apartment, in the middle of bankruptcy, with no money in the bank. Today, Gail is one of the nation's leading speakers, author, Top 1% Club Mentor, a television host, advice columnist, Certified Fitness Trainer, Ms. Continental America 2008, and the creator of SAD-T™ (Systematic Attitude Development-Technique™). A former Contributing Editor to Success Magazine with the "Ask Gail" column and host of the "Ask Gail" segment on the Comcast morning show, Gail is the author of her self-help autobiography Another Day Without A Cage: My Breakthrough From Self-Imprisonment To Total Empowerment and the self-help parable Unstoppable: 6 Easy Steps To Achieve Your Goals. With national media appearances that include Inside Edition, The Today Show, FOX Business News, and Oprah and Friends, Gail has earned the ranking of an in-demand national media personality who has been the topic of discussion on Regis and Kelly. The current host of the Philadelphia Visitors Channel, she has also made numerous appearances on network affiliates that include ABC, FOX, CW11, Comcast, and CBS, where she co-hosted the Emmy award-winning America's TVJobNetwork. www.gailkasper.com
This article is courtesy of the Top 1% Club and the Top 1% Club Mentor Gail Kasper. For additional information on Gail Kasper, her television appearances and speaking engagements, please visit gailkasper.com.